Updated: 2024-11-05

Privacy Policy

Our Contact Details

Email: support@brotools.tech
Updated: 2024-11-05

The Type of Personal Information We Collect

We currently collect and process the following information:

• Email addresses for license management and communication purposes
• Purchase history for license management

Financial Information

Financial information is processed by payment processors (PayPal, Paymentwall, YooKassa, and Cryptocloud) and is NOT stored anywhere on our website. For specific information about how your financial data is handled, please refer to the privacy policies of these respective payment processors:

• PayPal
• Paymentwall
• YooKassa
• Cryptocloud

How We Get the Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• By creating an account on our website
• By making a purchase, in which case your email is stored in our licensing server
• By contacting us via our website or email directly

We use the information that you have given us to:

• Manage and verify your product licenses
• Keep you informed about important updates and changes to BroTools
• Provide customer support

Data Storage and Security

Your information is securely stored in an SQL database on our server. Our licensing server specifically stores:

• Email addresses
• Purchase records
• License information

Data Retention and Removal

We keep your information as long as you maintain an active account with us. If you choose to have your information removed:

• All your existing licenses will be revoked
• All associated benefits will be terminated
• Your account will be deleted from our system

Please note that removing your information will result in the loss of access to any purchased products.

Your Rights

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to correct inaccurate personal data
• Right to request deletion of your personal data
• Right to receive your personal data in a structured, commonly used format
• Right to withdraw consent for data processing

You are not required to pay any charge for exercising your rights. If you make a request, we will respond within one month.

How to Contact Us

If you have any questions about our privacy policy or want to exercise your rights, please contact us at support@brotools.tech.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page and updating the “Updated” date at the top of this policy.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at support@brotools.tech